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Who, if anyone, represents YOU?

Agency/representation options in Illinois Real Estate


 

 

This can be a real "head scratcher".

 

 

Some Definitions:

 

Agency - Any relationship in which one party acts for or represents another.
 
Buyers Agency - An office / agent who chooses to represent only buyers.
 
Sellers Agency - An office / agent who chooses to represent only sellers.
 
Dual Agency - Where an office will allow each agent to represent sellers, buyers, or both.
 
Sub-Agency - Where an agent indirectly represents the same client as another agent, usually the seller, even if the sub-agent is working with the buyer, who would be considered a customer.  The sub-agent owes his loyalties and responsibilities to the client only.  (Not allowed in Illinois)
 
Dual Agent - An agent who represents equally both seller and buyer, with the written, informed consent of all parties.
 
Designated Agent - In Illinois, the licensee who has direct contact with the buyer or seller is the ONLY agent considered to be the legal designated agent of that buyer or seller, as named by the broker in accordance with office policy.
 
Client - The person who is being represented by a licensee (agent), unless there is a written agreement between the agent and the consumer providing for a different relationship.
 
Customer - A consumer who is not being represented by a licensee but for whom the licensee is performing ministerial acts.
 
Consumer - A person or entity seeking or receiving real estate brokerage services.

 

 

     

Agency in Illinois

 

Internet Warning!

 

Agency Disclosure and Your Type of Agency Relationship Must Be In Writing

? ? ?

Buyers agent, sellers agent, dual agent, single agent, sub-agent, agency, dual agency, what does it all mean, how does it work, and who represents you?

 

Are you a client, customer, or consumer?
Is there a difference?
You bet!

Hopefully, this will answer some of your questions - or at least let you know what questions to ask of any agent you're working with to buy or sell property.  If you takes a few minutes to read this section, it should begin to make sense and you'll be a wiser consumer .

One thing I've noticed when I'm on the internet is how differently agency is explained and the various statements made concerning agency.  Here are some examples:

One site says, "All agents represent the sellers."   (called Sub-Agency)  This statement implies this is nationwide,  not true.
Another says, "They only represent sellers."    (called Exclusive Sellers Agency)
Another says, "They only represent buyers."    (called Exclusive Buyers Agency)
Another says, "They can represent buyers and sellers."   (called Dual Agency)
Another says, "They represent the person they are working with - buyer and/or seller." (called Dual Agency)
Another says, "The same agent can represent both the buyer and seller at the same time."  (called Dual Agent)
Another says, "We will help the seller and buyer put the sale together, without representing either party. (called Transaction Agency)
 
And, guess what!  Even though they may seem to be saying exactly the opposite from each other, they all may be accurate statements.  Hmmm....?  Confused?  How is this possible you may ask.  Here is some general information, if you want or need more specifics, contact legal counsel for advice and guidance for your area, and even though an agent is supposed to discuss their agency policy at first significant contact, if they don't you'll need to ask them what their office policy is for agency.
 
Agency does have some federal laws which apply.  Additionally, each state can individually have their own laws pertaining to agency, and some state's give the individual real estate offices a choice of which type of agency policies it will practice. Now does it make some sense?  To simplify - agency is controlled by the federal government, then the state government, then it breaks down to office policy.  SG copyright protected
Based on this information, you can have a real estate office that says:
* we will work only with buyers - they exclusively practice buyers agency;
* another office that says we will work only with sellers - they exclusively practice sellers agency;
* another office that says we will offer sub-agency - all agents represent only the sellers - regardless who the agent is working with, even if it's the buyer - by the way, sub-agency is not allowed in Illinois any longer;
* another office can offer dual agency - the office has some agents who will be representing sellers and some agents who will be representing buyers; and each individual agent may represent sellers and the same agent may also represent buyers; each agent represents whomever they are working with, regardless if they are the buyer or seller).
* where an office allows dual agency, if an agent has a property listed for sale and that same agent is also working with a buyer who wants to buy the property they have listed, then with the written, informed, consent of all parties, that agent is a dual agent - where the one agent represents both the seller and the buyer 
 
Now, if you want to get any deeper than this, please call your attorney for a thorough explanation. 
 
Allow me to give you the scenario for me and my office specifically, and in accordance with Illinois laws pertaining to agency.
 

In all cases, regardless who we represent, we are required to treat all parties to a transaction fairly and honestly - subject to confidentiality limitations,  and to disclose any material defects we are aware of to the other party.  If an agent becomes aware of the sellers or buyers inability to perform according to the contract terms, this becomes an adverse material fact that must be disclosed in writing to the other party.  This duty of disclosing adverse material facts overrides the duty of confidentiality.

 
Illinois State Law
Agency Representation
Our Office Policy

 

As a consumer, I have to notify you in writing at first significant contact that disclosure of confidential information to me could create a designated agency relationship between us, whether intended or not, and who I represent, if any one at that point in time.   You will also be asked to sign a receipt acknowledging this written disclosure for everyone's records.
 
So, if you are not ready to become my client where I would represent you, please do not disclose confidential information (divorce, relocation, motivation to sell and/or buy, financial information, or anything else that could affect your negotiating power, or anything you consider confidential, etc.) to me.   

Until then, I can give you information and answer questions like: describing our brokerage services and fees charged; give you information about prices and locations of a properties; answering questions about a property; set an appointment to see property.

Current (Illinois) state law presumes the licensee represents the consumer they are working with (buyer or seller), unless you have a written agreement stating a different type of relationship has been created

If you are a seller, I represent you as your legally designated agent, according to the terms of our mutual listing agreement contract.

If you are a buyer, once you begin telling me the type of property you want and I respond by letting you know what types of properties are available, I am no longer performing "ministerial acts" whereby you are merely a consumer, by our actions you then become my client.

My office has chosen to allow dual agency, where it will be up to the individual agent to decide if they want to work with sellers, buyers, or both.  My office also allows an agent to be a disclosed (in writing) dual agent, where the same agent represents both the seller and the buyer, with prior written informed consent of all parties. 

Also, I can work with many sellers and buyers simultaneously, and so can other agents in my office.  Sometimes, I and/or one of the other agents from my office may have another client interested in buying the same property as you, and sometimes multiple offers do occur.  Each offer is presented to the seller/sellers agent for review and their decisions are made known to the parties involved.  Everyone is treated fairly and honestly.
 
 
I hope this helps!
 

How may I help you?

Sharon Gonwa, Broker/Owner/REALTORâ

Certified Staging Consultant, Organizer

 

It's usually best to email me since I'm out and about much of the time.

Highly recommended.

 

SERVICE * INTEGRITY * RESULTS ä

My motto since 1985.  Clients First-Always.

Illinois Real Estate Licensee/Broker serving the suburbs around Chicago, IL

Award winning experience since 1985

 

I Respect You!

Totally confidential and spam free.
  

2021 Midwest Rd, Ste 200

Oak Brook, IL 60523

By appointment Only

630.495.2888 or

708.749.1912

 

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This site last updated 12/14/2009